Communicating on the Edge: Managing Emotion, Conflict and Change
Date & Time: Thursday, October 30 – Friday, October 31.
Thu: 6-9pm (Room C225), Fri & Sat: 9am-4pm (Room C400)
Location: UBC Robson Square, Room C225
Description:
Responding and communicating calmly in highly charged situations requires skills and attitudes that can be learned. Through this interactive workshop, learn to become more proactive about managing emotions, reactions and defensive behaviours. Cultivate listening skills as a means to defuse strong emotions and learn a communication approach shown to support change. Experienced instructors in the fields of emotional intelligence, conflict resolution and motivational interviewing engage you to think differently about disputes, differences of opinion and your reactions to them.
Participants will receive a letter of completion on day three to be used as proof of attendance where applicable.
Discount: 15% discount when 3 or more individuals register from the same organization at the same time. Call for details: 604.822.8585. (Group discount does not apply to registrations via UBC tuition waiver.)
Bonus! Participants in Communicating on Edge: Managing Emotion, Conflict and Change receive a $20 discount on the Emotional Intelligence Assessment. Call for details: 604.822.8585. (EQi discount does not apply if assessment registration is paid via UBC tuition waiver.)
Speakers: Ann Rice, Cristine Urquhart, Gary Harper
Ticketing Information: $341.25 (incl tax), register online or call 604-822-8585
Open to public. Recommended for adult learners.
For more information click here.